The Website arrange the shipment within 5 business days after confirming your order. 

Order Confirmation ( Link : Terms & Conditions 7 ) 

The Website uses DHL EXPRESS to arrange shipment from Japan. 

After arrival of User's countries, User's local postage carrier will deliver the goods to the destination accordingly. (Shipping company will be changed depending on items of your order.) 

Shipping Terms ( Link : Shipment )

Shipping charge will be calculated automatically based on the packaging wait of of the order when the User checks out the cart.

See also Shipping Charge table of each method.

Shipping Terms ( Link : Shipment )

The price of the goods sold through the Website and shipping charges incurred therefor shall be paid in Japanese Yen.

Credit Card( VISA, American Express, Master Card) and PayPal are available

The Website is managed by Phoenix International Corporation ( External Link ), 

a trading company based in Kobe, one of the major harbor cities in Japan .

The mission of the website is to provide you with unique and high quality Japanese goods for your satisfaction in your daily life.

PHOENIX INTERNATIONAL CORPORATION

(Google Map page of our Company's location will be opened)

Address 

1-30, Hamabe-Dori 2-Chome, Chuo-Ku,

Kobe-City, Hyogo 651-0083

Sannomiya Kokusai Building 8F

Staffs

Director :

Mrs. Yumiko Matsumoto

Store Staff : 

Mr. Sho Horie

shorie@phoenix-intl.com

Contact

TEL : +81-78-252-0071 (Japan)

e-mail : myfavjapanshop@phoenix-intl.com